Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Account Information

Benefits

2022-2023 School Year Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

Early Start Students

PA Students

MAT5 Students

Master of Fine Arts Students

Education RTL

All Other Students

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

Early Start Students
Education - Early Start Waiver Period - 04/15/2022 - 05/16/2022
Education - Hybrid Programs Waiver Period - 04/15/2022 – 05/16/2022
 
PA Students
Grad PA Waiver Period - 04/15/2022 - 05/16/2022
PA 1 yr, 2 yr Waiver Period - 04/15/2022 - 05/16/2022
PA Spring Starts Waiver Period - 12/01/2022 - 01/13/2023
 
MAT5 Students
MAT5Y WB Fall Waiver Period - 04/15/2022 - 05/16/2022
MAT5Y FG Fall Waiver Period - 04/15/2022 - 05/16/2022
Grad MAT5Y EUG/Flex (Fall) Waiver Period - 07/06/2022 - 08/13/2022
 
Master of Fine Arts Students
MFA Fall FG Starts Waiver Period - 04/15/2022 - 05/16/2022
MFA Spring Starts Waiver Period - 12/01/2022 - 01/13/2023
 
Education RTL
Education RTL WB Fall Waiver Period - 07/06/2022 - 08/13/2022
 
All Other Students
Fall Waiver Period - 07/06/2022 - 08/13/2022
Graduating MBA (Fall) Waiver Period - 07/06/2022 - 08/13/2022
Spring/Summer & EDUC Waiver Period - 12/01/2022 - 01/13/2023

The waiver period for: PA Spring Starts, MFA Spring Starts, Spring/Summer & EDUC ended on 01/13/2023. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Enhanced Products

Dental

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
1-888-834-4704
Customer Service
1-800-556-1555
24-Hour Informed Health Line

Aetna Dental Direct Plan

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

24/7 Nurseline

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected