Frequently Asked Questions

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Benefits

2023-2024 School Year Benefit Information

Plan Highlight Flyers

Eligibility, How to Enroll, Benefits, Cost, and Dates

Education/Athletic Training Flyer

MFA Flyer

All Other Students Flyer

Brochure

A Guide to Your Plan

Master Policy

A Complete Guide to Your Benefits

Early Start PA Master Policy

Early Start Master Policy

Visiting Scholars Master Policy

Basic Plan MFA Master Policy

Basic Plan Master Policy

Summary of Benefits and Coverage

What Your Plan Covers and What You Pay for Covered Services

Summary of Benefits and Coverage

Summary of Benefit Coverage Glossary

Academic Emergency Services (AES)

Services and Benefits for Travel Emergencies

AES Flyer

AES Case Opening Guide

Telehealth and Behavioral Health Services

Virtual Visits for Students Enrolled in the Student Health Plan

AcademicLiveCare (ALC)

For Medical/Urgent Care, Therapy, Nutrition and Psychiatry

AcademicLiveCare User Guide

Help with Signing Up and Getting Care with ALC

Prescription Drug Formulary

Advantages of Membership

Behavioral Health Resources

Behavioral Health Information

MindCheck - Behavioral Health Tool

Academic Student Assistance Program (ASAP)

Protecting Your Physical, Mental, and Financial Wellbeing

ASAP Flyer

ASAP Online Tools & Resources

Use company password AHP1.

Kindly, Human Peer-to-Peer Support

Connect with a Listener who has shared a similar experience

Access Peer-to-Peer Support

Get started by creating an account or logging into Kindly, Human

Kindly, Human User Guide

Kindly, Human Flyer

24-Hour Nurse Line

988 and the Suicide Prevention Lifeline

Aetna Discount Programs

Discounts for vision, hearing and more

Home Benefits Enroll/Cost Opt-Out Contact Regulatory Notices

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