Frequently Asked Questions

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Benefits

2022-2023 School Year Benefit Information

Plan Highlight Flyers

Eligibility, How to Enroll, Benefits, Cost, and Dates

Education Flyer

MFA Flyer

All Other Students Flyer

Brochure

A Guide to Your Plan

Master Policy

A Complete Guide to Your Benefits

Basic Plan Master Policy

Basic Plan MFA Master Policy

Early Start Master Policy

Early Start PA Master Policy

Early Arrival MAT5 Master Policy

Visiting Scholars Master Policy

Summary of Benefit Coverage

What Your Plan Covers and What You Pay for Covered Services

Summary of Benefit Coverage

Summary of Benefit Coverage Glossary

Academic Emergency Services (AES)

Services and Benefits for Travel Emergencies

Telehealth and Behavioral Health Services

Virtual Visits for Students Enrolled in the Student Health Plan

AcademicLiveCare (ALC)

For Medical/Urgent Care, Therapy, Nutrition and Psychiatry

AcademicLiveCare User Guide

Help with Signing Up and Getting Care with ALC

AcademicLiveCare Mobile User Guide

Prescription Drug Formulary

Navigating Student Health Insurance

Advantages of Membership

Behavioral Health Resources

Behavioral Health Information

MindCheck - Behavioral Health Tool

Academic Student Assistance Program (ASAP)

Protecting Your Physical, Mental, and Financial Wellbeing

Academic Student Assistance Program (ASAP)

Academic Student Assistance Program (ASAP) Flyer

24-Hour Nurse Line

988 and the Suicide Prevention Lifeline

Aetna Discount Programs

Discounts for vision, hearing and more

Home Benefits Enroll/Cost Opt-Out Regulatory Notices

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