Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans
PO Box 1605
Colleyville, TX  76034
1 (855) 856-2383
Toll Free

Benefits/Claims

Aetna Student Health
PO Box 981106
El Paso, TX  79998
1 (888) 834-4704
Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

Aetna Dental Direct Plan

1 (855) 837-6453 (TTY: 711)

VSP Vision

This service is not administered by Academic HealthPlans.
1 (800) 877-7195

Telehealth Solution

AcademicLiveCare (ALC)
1 (855) 850-4301

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)
1 (866) 349-5575

24/7 Nurseline

1 (800) 556-1555 (TTY: 711)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected
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